Privacy Policy
Effective Date: August 3, 2026
The Refinery Wellness Privacy Policy
The Refinery Wellness values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, book an appointment, or interact with us through Facebook, Instagram, or other online platforms.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Appointment requests
Service interests
Information you voluntarily provide when contacting us
Information submitted through Facebook or Instagram Lead Forms
We may also collect basic website usage information such as browser type, device information, and website activity through cookies or analytics tools.
How We Use Your Information
We use your information to:
Schedule and manage appointments
Respond to questions and inquiries
Contact you regarding your requested services
Send appointment confirmations and reminders
Provide customer support
Inform you about promotions, special offers, or new services when you have agreed to receive those communications
Improve our services and customer experience
SMS and Email Communications
If you provide your phone number or email address, you may receive communications from The Refinery Wellness regarding appointments, requested information, promotions, or updates.
You may opt out of promotional emails by using the unsubscribe link included in our emails.
You may opt out of promotional text messages at any time by replying STOP.
Standard message and data rates may apply.
Facebook and Instagram Lead Ads
When you submit your information through a Facebook or Instagram Lead Form, your information is securely transmitted to The Refinery Wellness so we can contact you regarding your inquiry, appointment request, or promotional offer.
Submitting a lead form does not automatically create an appointment.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers that help us operate our business, such as:
Appointment scheduling software
Payment processors
Marketing platforms
Email or text messaging providers
These providers are only permitted to use your information as necessary to perform services on our behalf.
We may also disclose information when required by law.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Choices
You may request to:
Review the personal information we have about you
Correct inaccurate information
Request deletion of your information, subject to applicable legal or business recordkeeping requirements
Opt out of future promotional communications
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Refinery Wellness
Website: the refinery wellness.com
Email: therefinerymtsc@gmail.com
Phone: (714) 588-5802